American customers have generally praised the product quality offered by VenusPuzzle.com, particularly highlighting the excellence of custom photo puzzles and personalized photo gifts. However, some customers have noted that the quality of certain non-customized puzzles could be improved. In terms of customer service, American consumers have expressed satisfaction with the responsiveness and support provided by VenusPuzzle.com. However, there are areas where improvement is needed, such as faster resolution of queries and more personalized assistance. When it comes to value for money, US customers seem content with the pricing, promotions, and discounts offered by VenusPuzzle.com, finding the products to be reasonably priced and the occasional deals to be advantageous. The offers and discounts provided by VenusPuzzle.com are generally seen as beneficial and easy to access by American shoppers, contributing to a positive overall perception of the brand's promotional strategies. Overall, American customers appear to be largely satisfied with VenusPuzzle.com, with positive feedback centered around the quality of custom photo puzzles and personalized gifts, responsive customer service, and reasonable pricing. However, there are consistent calls for improvements in the quality of non-customized puzzles and the speed of query resolution, indicating areas for the brand to focus on in order to enhance overall customer satisfaction in the US market.